Chicago Parts & Sound (CPS) - Michigan

Reviews about Chicago Parts & Sound (CPS) - Michigan

• Anthony Novick

  Dec, 15 2017
  ★ ☆ ☆ ☆ ☆
  I inquired about a sunroof for my s10 truck the sales person recommended a 300 series Webasto sunroof i asked what size is this his reply 32x22.5 i decide to go with it. took it to them in troy mi. got it installed after getting it home i was questioning the size so i measured it to my surprise mine was 17.5x29 glass size much smaller then i was quoted even over all is 19.5 x30.25 so i got on Webasto web site none of their measurements for the 300 match my roof. i also call CPS and explained my problem and was told had to call back to talk with a technical person. I called Webasto only to find out they don't make large size no more now its new roof taking place of older one none of this was ever spoke of during sales so I've talked with Webasto twice and Chicago parts &sound twice all i get is technical answers. The size of the roof is what is available. Being the roof is in there's nothing i can do except learn from this NEVER WILL I PUT ANOTHER WEBASTO ROOF IN ANY VEHICLE NOR WILL I EVER RECOMMEND CHICAGO PARTS & SOUND OF TROY. They dont know the products they sell and install I do feel bait and switch and i paid a lot. I had to give one star for this to post.

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